Unlike other traditional quality efforts that tend to focus primarily on materials, the Michigan CQP initiative will focus on skills development and the process strings from project scoping to post-construction feedback. Training people and developing a skilled workforce that maintains a quality focus and a commitment to continuous improvement is the first objective. Ultimately, mandatory personnel and corporate certifications will ensure everyone in the industry (owners, consultants, contractors), in all disciplines and at all levels, attains and maintains the knowledge, skill sets, and commitment needed to deliver the quality transportation products our customers demand.
This CQP initiative involves a significant paradigm shift as it involves a move in focus from end-product inspections and the imposing of post-construction warranties to continual quality process control at all stages (scoping, design, bidding, construction) by all participants involved in the process (MDOT, consultants, contractors).
